Project Overview
Fieldpiece is a leading manufacturer of professional HVACR tools and instruments, helping technicians work faster, easier, and with greater confidence. Since 1990, the company has focused on listening to HVACR professionals and developing innovative solutions that address real-world challenges in the field.
The Fieldpiece digital experience brings together a comprehensive portfolio of professional tools, product information, technical resources, training, support, and industry knowledge in one platform.
- Showcase Fieldpiece’s extensive portfolio of HVACR tools, including digital manifolds, Job Link® System products, electrical meters, recovery and vacuum tools, leak detectors, scales, air flow instruments, manometers, and combustion analyzers.
- Present product features, specifications, resources, and applications in a clear and accessible way for HVACR professionals.
- Provide technicians with easy access to support resources including product registration, warranty and repair information, user manuals, software and firmware updates, FAQs, and Fieldpiece University.
- Highlight Fieldpiece’s ongoing commitment to innovation, with products developed specifically around the everyday needs of professionals working in the field.
Industries
HVACR, Heating, Ventilation, Air Conditioning, Refrigeration, and Building Comfort Systems.
Technologies
Digital diagnostic technology, wireless Job Link® System, HVACR measurement instruments, smart probes, digital manifolds, electrical measurement technology, refrigerant recovery and evacuation technology.
Business Types
HVACR equipment and tools manufacturer, professional diagnostic instruments, industrial technology, and technical training and support.
Services
Product discovery, technical resources, product support, warranty and repair, product registration, training and education, user manuals, software and firmware updates, distributor resources, and product comparison tools.
Our Project
Project Challenges
The primary challenge was to effectively present a broad and technically sophisticated HVACR product portfolio while keeping the experience clear and useful for professional technicians. With products spanning multiple categories and applications, users need to quickly identify the right tool, understand its capabilities, and access the technical information required to use it confidently.
- Standing up a true trilingual site (English, French, Spanish) with WPML while keeping product data, pricing, and specs in sync across languages.
- Separating consumer-facing content from B2B distributor tools — login portals, sales tools, and merchandising resources — without fragmenting the brand experience.
- Keeping the homepage current with fast-moving product launches and firmware/software updates while maintaining page speed and SEO performance.
- Building a store locator that stays accurate as distributor relationships change, syncing each retail/distributor location’s address and contact details to a live Google Map rather than a static, easily-outdated list.
- Designing a secure Distributor Login & Registration system that gates account-specific product and pricing information behind authentication, without adding friction for distributors who need fast access to specs and resources on the job.
Customer Reviews
The Solution
The Fieldpiece website serves as a comprehensive digital hub for HVACR professionals, combining product discovery with technical education, support, and company information.
The experience is designed to help technicians move from identifying a jobsite need to finding the right Fieldpiece solution and accessing the resources needed to get the job done.
- Present a complete range of professional HVACR tools and instruments across clearly defined product categories.
- Highlight innovative solutions such as the Job Link® System, digital manifolds, wireless probes, vacuum pumps, recovery machines, leak detectors, and electrical meters.
- Provide practical resources that help professionals learn, troubleshoot, maintain, and get the most from their Fieldpiece tools.
- Support the brand’s position as an innovation-focused company dedicated exclusively to the HVACR market.
Tech Stack
Project Overview
The Fieldpiece website delivers a comprehensive digital experience for HVACR professionals, making it easier to discover specialized tools, understand product capabilities, access technical resources, and connect with distributor and support services.
- Organized a broad HVACR product portfolio into clear categories to simplify product discovery and product comparison.
- Delivered a trilingual experience across English, French, and Spanish while maintaining consistent product information across languages.
- Centralized product support resources including manuals, firmware updates, warranty and repair information, FAQs, and training.
- Integrated professional and distributor-focused functionality, including secure account access and a live store locator for changing distributor locations.
